Social media house rules

Our house rules outline how we use social media and the service you can expect to receive from us via our social media channels. We want our social media channels to be a place where people can learn about and engage with Watts Gallery – Artists' Village. We love hearing from you, and we welcome feedback.

We hope by following these rules everyone can have a positive experience when interacting with us and enjoy being part of our online community.

The views expressed by our followers are their own and may not represent the views of the Watts Gallery – Artists’ Village, its Trustees, employees, or affiliates.

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Rules

Protect privacy

Be careful with what you post on our social media, these are public pages where anyone can see what you post. Please avoid posting any personal information. Any posts that include an email address, phone number, address or other personal information will be removed.

Stay on topic

Any posts that are deemed to be spam or appear to be coming from automated accounts will be removed. Posts that are off topic may also be removed.

Be respectful

We encourage open discussions and want people to share their views - however we will remove any comments deemed unsuitable. This includes hateful, defamatory, obscene, discriminatory or harassing comments, images or videos, or anything that could be deemed offensive to others.

Don’t advertise

Advertisements, solicitations or endorsements of any other organisation, website, contests or promotions will be removed.

Don’t break intellectual property terms

Avoid posting anything that isn't your original creative content or that you don't have a lawful right to post. Content that comes to our attention will be removed.

What to expect from us

Our social media presence is focused on sharing stories and news from Watts Gallery – Artists' Village. This includes our collection, our history, our learning and engagement programme, contemporary art and what’s going on around our site.

We post on our social channels between 3-7 times in a normal week. We are usually active on our social media accounts Monday - Friday, 9-5, during these hours we will reply, interact and moderate our channels. Our posts are sometimes scheduled to post outside of these hours. As a team we monitor posts outside of usual hours, but this is not always guaranteed.

We try to respond to enquiries and comments promptly. At busy times it may take a few days to respond to everyone, so please be patient.

If we see content that doesn’t follow our social media house rules, we will hide these comments. This policy applies to all digital activity, including live streamed talks and events.

Some of our staff use social media to talk about their work at Watts Gallery – Artists' Village. These accounts are managed by individuals and as a result, we cannot guarantee the same presence you can expect from our official accounts. Information shared by our staff on their personal social media accounts reflects the views of the individual and may not represent the views of Watts Gallery – Artists' Village.

We love to see what you have posted during your visit to Watts Gallery – Artists' Village. We use the hashtag #WattsGallery to see your posts. Sometimes we share your images on our own channels. We will not edit your images and will always credit you if you are featured.

Get in touch

If you have any questions or comments about our social media channels, please email info@wattsgallery.org.uk. We love to hear your feedback and can use this to improve our channels.

Further help

If you are new to social media and need further help, you might find the following help pages useful: