Tickets are valid only for the date and time (if applicable) stated. Please check your ticket(s) and/or confirmation email on the receipt as mistakes cannot always be rectified.

Prices displayed on the site are subject to change without notice.

If purchasing a concession priced ticket(s), this includes Members (Friend, Patron, Exhibition Circle and Adopt a Watts), associated memberships (e.g. Art Fund, Historic Houses, Museums Association, English Heritage members etc) and promotional tickets, please ensure that the person the ticket(s) is intended for meets the correct criteria and brings proof of eligibility on the day of attendance.

Please show your ticket or confirmation email on your smart phone at the Visitors Centre (Shop) upon arrival. During your visit please retain your ticket(s) safely for production on request by staff.

Cancellations and refunds

Watts Gallery Trust reserves the right to alter the advertised arrangements for any exhibition or event, cancel any exhibition or event and/or close the exhibition or event without notice.

Should cancellation of any event, be necessary, Watts Gallery Trust will attempt to contact all customers who have booked tickets in advance to arrange exchange or refund of tickets. This contact will be in the form of email for online customers, so customers are advised to check their email inbox before visiting to avoid an unnecessary journey should an event be cancelled. If an alternative visit date cannot be arranged, we will then refund the full price paid, including the payment processing fees, to customers.

For general admission tickets: if you are unable to attend on the day you have booked, please contact us 48 hours before your booking and we will endeavour to accommodate your request or amend your booking online.

For event tickets: as a charity, if you are unable to attend the event we are unable to issue refunds due to the costs associated with running events. Full refunds will be issued if Watts Gallery has to cancel an event.